How we work

How we work on a typical employment law case

Our employment law business is centred on giving prompt and exceptional client service to you.

We adopt a practical approach; always seeking to understand what you want to achieve and aim to deliver a successful outcome for you in timescales that suit you.

We are professional and personable. We pride ourselves on our open, down-to-earth approach. As part of this accessibility commitment, we will keep you regularly updated on the progress of your case, and your options, every step of the way.

You get in touch

You can contact us by phone (0800 915 7777), email (hello@kilgannonlaw.co.uk), or by using our contact form.

Our client care team will be on hand to explain how we can help you, how we work, and the next steps.

If you want to proceed and instruct one of our expert employment law solicitors:

this will be arranged for you; at a time and date to suit you. Often, we can advise on the same day or the next working day.
Our client care team will send you your client care documents confirming in writing our likely initial costs/charges/pricing and explaining how we will work with you. We cannot give legal advice until you become a client, so need to engage you before being able to advise.

Please note we charge for the advice we give and cannot provide legal advice without first engaging you as a client.

We advise you

Once your client care documents are agreed, we will start work. This normally involves an initial meeting with your dedicated employment solicitor (usually over Teams) to give you bespoke employment law advice and practical guidance about your rights, options and next steps.

During this meeting, we will discuss tactics and explain how your matter might progress and how we can assist you further. We will then be on hand to support you as your matter progresses.

If agreed with you, we can draft all correspondence/paperwork, conduct tribunal proceedings and/or negotiate a successful conclusion on your behalf.

We get you the best outcome

After your initial meeting, you are free to call upon us for as much or as little advice as you need; we are here to help you, our client.

As your matter progresses, we will keep you informed, explaining the law and best course of action for you at every step, as your matter evolves.

Our advice is all driven by your specific circumstances and the outcome(s) you want to achieve. Once we know that, we work tirelessly for you to achieve the best possible outcome for you.

In most cases, our service exceeds our client’s expectations. So we are confident that you won’t have any complaints. But if you do, you can rest assured that you have redress through the Legal Ombudsman, because we are strictly regulated by the Solicitors Regulation Authority.